Beijing Headquarters
- Address: 14F, Tower 3, China Central Place, No.77, Jian Guo Road, Chaoyang District, Beijing, China
- Zipcode: 100025
- Telephone: 010-58218888
Xian Factory
- Address: No. 19, Caotang Fourth Road, Huyi District, Xi’an, Shaanxi Province
- Zipcode: 710309
- Telephone: 029-81450000
Adverse Event/Product Quality Complaint/Medical Query
If you would like to report an Adverse Event(medication side effect) and/or Product Quality Complaint(problem with one of our products), or any Medical Queries regarding the product,
You can contact us using any of the following methods:
- Customer Care Center Hotline: 400-888-9988
- Customer Care Center Mailbox: cccdesk@its.jnj.com
For Product Quality Complaint:
- You can click the link below or scan QR code to navigate to iCare
